Performs shift opening and closing duties in accordance with manager's checklist. Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary. Properly executes revenue and check control procedures on shift. Assists manager to select, train and deliver on going performance feedback to associates to en

Is knowledgeable of all menu items on scheduled shift (am/pm). Prepares all ingredients for the shift before service begins. Operates station in an efficient, safe manner. Practices serve safe methods in preparing, cooking, holding and storing of all food items. Able to perform repetitive work. Knowledgeable of cooking procedures which mainly focuses on pantry items, prep

Replace linens on beds and replenish guest room supplies. Empties and cleans wastebaskets, dishwasher, refrigerator and ashtrays as appropriate for room type. Clean bathrooms and replenish bathroom amenities. Provide necessary linen and room amenities to guests in accordance with brand standards. Leave the guest room in uniform arrangement as determined by management and

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash