This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position is a first point of contact for Customer Care personnel pertaining to

The Customer Care Specialist II is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e mail, or other communication channels. This position also performs other functions and follow up activities related to product returns, customer care, order entry and order management. Demons

The Product Application Engineer is responsible for providing high level technical support and diagnosis of the Company's products and resources to customers and sales team members placing inquiries via phone, email or other communication channels to ensure that the proper products are specified into projects, as well as resolving issues or problems that arise. This posit