Genesis10 is currently seeking a Network / System Engineer with our client in the financial industry located in Plano, TX & Charlotte, NC. This is a 12 + month contract position.
Responsibilities:
Responsible for the Level III support of Microsoft 365 Office suite of applications (including but not limited to Word, Excel, PowerPoint, One Drive for Business, Teams and SharePoint Online)
Act as application analyst/technician and be responsible for the day-to-day operations of the environment, critical client escalations, and responsible for all production changes and infrastructure deployments
Requirements:
5+ years of experience with Microsoft Office 365
Expert experience/knowledge of Office 365 ProPlus/ & Online Applications
Understand Microsoft MDM tools - Intune, Azure Identity and Rights Management, Enterprise Mobility Suite and ProPlus client behaviors as a result of changes
Understand M365 suite of products (Teams, OneDrive SharePoint Online, Exchange, etc.)
Understand Exchange, SharePoint, Skype for Business, on premise, online and hybrid
Understand Exchange 2013 & Skype for Business features, migration, and related concepts
Experience migrating large enterprise clients to Office 365
Experience with Office 365 deployment from different sources and troubleshooting complex install issues
Experience with monitoring technologies (Splunk. SCOM & SiteScope)
Knowledge and experience with managing and administering Office 365 (user provisioning / de-provisioning, permissions, access, etc.) thru Microsoft 365 Admin Center
Proficient communication and presentation skills
Proficient technical writing skills using MS Office suite - PowerPoint, Visio, Word, Excel, Project
Proficient with Project Management Concepts: Six Sigma, MBF, ITIL
Advanced technical knowledge with Active Directory
Assist administration teams with troubleshooting network/server issues and testing of system related issues
Installs, configures, and troubleshoots Office Application
Proven experience in problem identification, troubleshooting and resolution
Experience with the incident, change and problem management disciplines; and knowledge of the Remedy ITSM application toolset
Ability to work with minimal supervision
Occasional On-Call support responsibilities (coverage nights & weekends
Desired skills:
Bachelor's degree in an IT related field, or commensurate experience
Ability to work with technical and non-technical business users
Assist with internal efficiencies on projects and development
Scripting knowledge
Collaborates effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran